Services

Energy Works Certificates

An energy works certificate confirms that a property's electrical installation has been inspected and is safe and compliant. Insurance companies, banks and councils often request one. eCertify issues energy works certificates and certificates of verification across Auckland, on the spot where the installation is safe.
Residential switchboard inspected for an energy works certificate in Auckland

When you need an energy works certificate in Auckland

Insurance companies, banks and councils often request energy works certificates before they will provide cover, finance or consent. The most common situations eCertify certifies across Auckland:

Every price here is fixed and includes GST.

How long does it take?

About an hour on site. That is the usual length of an energy works certificate visit. Where the installation is safe, the certificate is issued on the spot before we leave, so in most cases one visit is the whole job. Where it is not, our investigation process further down this page sets out what happens next.

How it works

Getting you certified

1

Get in touch

Book online at a fixed price, or send an enquiry. Our friendly office team will work out your exact certification requirements.

2

Upfront pricing

You know the full cost before we book your site visit. Any remedial work is always quoted and confirmed before we proceed.

3

Inspected and certified

Our qualified, experienced and licensed electricians and inspectors thoroughly investigate your installation and issue certification, on the spot where safe.

What an energy works certificate actually is

An energy works certificate is the document you receive at the end of a check of your property's electrical installation. The check is the work. The certificate is the record of it.

That is why the words move around. You will hear energy works certificate, certificate of verification and CoV used for what is, from your side, the same thing: somebody qualified assesses the installation, and if it is safe and compliant you get a document saying so. Which document you need depends on who is asking and why, and it is the reason our booking page splits them by situation rather than by name.

If you are not sure which one applies to you, our office team will work it out with you before you book. Nobody expects a homeowner to know the difference.

How often should an installation be assessed?

There is no single legal interval that applies to every property in New Zealand. The standard that covers this, AS/NZS 3019:2022, sets the interval by risk rather than by a fixed number of years. What drives it is the type of installation and equipment, how it is used and operated, how well it has been maintained, and the external conditions it sits in (clause 2.9).

The standard does give indicative guidance in its notes. Longer intervals can suit an ordinary domestic dwelling, and shorter ones apply where the risk is higher, for example workplaces where degradation could lead to shock, fire or explosion, buildings carrying both high and low voltage, communal facilities, and safety systems such as emergency lighting. Those figures are guidance rather than a fixed rule, though the standard notes that legislation can set a maximum interval.

One piece of that guidance matters more than the rest if you are buying or selling. The standard recommends an assessment when the occupancy of a home changes. That is exactly the moment most people never think to check, and it is why our pre-purchase and pre-sale options exist.

The levels of assessment

Not every check is the same depth, and you should know which one you are buying. AS/NZS 3019:2022 sets out four levels, the last of which applies in New Zealand only (clauses 1.2 and 2.5.3):

  1. Basic visual inspection. A look over the accessible parts of the installation to confirm it is in good working order and shows no signs of misuse, damage or deterioration. No electrical testing at this level.
  2. Detailed visual inspection with limited testing. The visual inspection above, plus a defined set of electrical tests.
  3. Detailed visual inspection with full testing. The same again, with the standard's full set of tests added.
  4. Assessment of enhanced safety. A New Zealand only level, carried out on top of the three above. It applies where an older installation should be held to a higher standard of safety than the rules of its day required, but where rewiring it to current new build requirements is not warranted.

The standard is clear that if a basic visual inspection turns up signs of something unsafe, going deeper may be necessary to establish whether the installation is actually safe. In practice that is a judgement your inspector makes on the day, and we will tell you before we do anything that changes the cost.

What we do. An eCertify visit is a visual assessment of the installation in line with Section 3 of the standard, with limited testing from Section 4 added wherever it is required or wherever the inspector judges it necessary. That judgement is made on the day, on what is actually in front of us, rather than decided in advance by a price list.

The standard supports working this way. Section 3 states that a visual inspection may be carried out alongside the testing set out in Sections 4 and 5, and that where a visual inspection shows evidence of an unsafe condition, going further may be necessary to establish whether the installation is safe.

Who can carry out the assessment

Under AS/NZS 3019:2022 the assessment must be carried out by a competent person, and the standard defines that as somebody whose education, training, qualification or experience, or a combination of those, gives them the knowledge and skill to do the job correctly (clauses 1.5.1 and 2.8). The standard also notes that regulation can specify who is permitted to do this work, so the standard is the floor, not the whole answer.

The report itself has to be compiled and signed, or otherwise authenticated, by that competent person, and given to whoever asked for the assessment (clause 2.10).

Every eCertify assessment is carried out by registered, fully qualified electricians and inspectors. It is the only work we do.

Our investigation process

If we find that your installation is safe, we'll issue certification on the spot.

If we find minor issues, typically we can fix them right then and there, allowing us to issue certification immediately. Your electrician will let you know of any associated additional costs before proceeding.

If we find major issues, we'll immediately disconnect any section that poses a fire or safety risk, provide reports, solutions and associated costs, and once the remedial work is complete we'll return to re-inspect and issue certification.

What you get, and what to do with it

You receive the certificate, and where the assessment is more than a straight pass, a written report setting out what was found and what it means.

Keep it. AS/NZS 3019:2022 recommends the report is kept somewhere safe, and that a copy is kept in or near the main switchboard so the next person working on the installation can see its condition at the time it was assessed. If you sell the property, leaving that copy at the board passes the history on with the house.

If we find a defect that makes the installation unsafe, we tell you straight away and advise that immediate action is needed to make it safe. That is what the standard requires, and it is what we would do anyway.